WEBSITE TERMS & CONDITIONS

This document governs your use of our website and platform operated by Sthir Marketing Pvt. Ltd. By accessing or using any part of our website or services, you agree to the Terms & Conditions outlined below.

🔹 1. ELIGIBILITY

To use our website, you must be 18 years of age or older and legally competent to enter into a binding contract under Indian law.

🔹 2. PLATFORM USAGE

Sthir Marketing Pvt. Ltdprovides an online platform to facilitate product listings, promotions, and direct selling opportunities. Sthir Marketing Pvt. Ltdis not directly a party to any product sale – the transaction is between the buyer and the seller.

🔹 3. ACCOUNT REGISTRATION

• Users must provide accurate, complete, and up-to-date information during registration.
• You are responsible for maintaining the confidentiality of your login details.
• Sthir Marketing Pvt. Ltdreserves the right to suspend or terminate accounts if fraudulent, misleading, or harmful activities are found.

🔹 4. ORDER & PAYMENT

• All orders placed on the platform are subject to confirmation and availability.
• Payment is collected via a secure third-party payment gateway.
• Prices, offers, and product availability are subject to change without prior notice.

🔹 5. RETURNS & REFUNDS

• Return and refund policies are governed as per Sthir Marketing Pvt. Ltd's official Refund & Exchange Policy, available on the platform.
• Returns are only accepted if the product is unused, undamaged, and in its original condition.

🔹 6. USER RESPONSIBILITIES

You agree not to:

• Post or share unlawful, offensive, or misleading content.
• Violate any applicable laws or third-party rights.
• Attempt to hack, spam, or damage the platform.

🔹 7. Data Retention

Sthir Marketing Pvt. Ltdis not liable for:

• Losses due to misuse of account credentials.
• Delays, service interruptions, or third-party errors.
• Any damages caused by unauthorized use or failure to comply with terms.

🔹 8. PRIVACY POLICY

Your personal information is handled as per Sthir Marketing Pvt. Ltd’s Privacy Policy, which is accessible on our website. We do not share your data with third parties without your explicit consent, except where legally required.

🔹 9. GRIEVANCE OFFICER

If you have any complaints or issues, please contact:
Nodal Officer & Grievance Officer

• Email: sthircare@gmail.com
• Phone: +91 9258937511

🔹 10. AMENDMENTS

Sthir Marketing Pvt. Ltdreserves the right to update or modify these Terms & Conditions at any time. Continued use of the platform after changes implies your acceptance.